Shipping policy
Thank you for choosing YXH SPORTS. Below you will find our shipping methods, delivery times, and related policies.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations & Delivery Times
We currently ship to the following regions:
United States — Standard Shipping — 10–15 business days
Canada — Standard Shipping — 10–15 business days
Australia — Standard Shipping — 10–15 business days
Vietnam — Standard Shipping — 7–12 business days
Malaysia — Standard Shipping — 7–12 business days
Delivery times are estimates and may vary due to customs clearance, weather, or carrier delays.
If your country is not listed above, please contact us at yutangrong680611@gmail.com to check if we can arrange shipping to your location.
3. Shipping Costs
- Free shipping is available for the destinations listed above, with taxes included.
- No additional shipping fees will be charged at checkout for these regions.
- For destinations not listed, shipping costs will be calculated based on weight, destination, and carrier rates.
4. Taxes & Duties
For the regions listed above, taxes are included in the product price and shipping is free. You will not be asked to pay additional customs duties or taxes upon delivery.
For other destinations, import duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
6. Shipping Delays
While we work hard to ensure timely delivery, we are not responsible for delays caused by:
- Customs clearance procedures
- Weather conditions
- Carrier issues
- Public holidays
- Incorrect or incomplete shipping addresses provided by the customer
7. Incorrect Shipping Address
Please double-check your shipping address before completing your order. If you need to change your address after placing an order, contact us as soon as possible at yutangrong680611@gmail.com.
8. Lost or Stolen Packages
Once a package is marked as delivered by the carrier, YXH SPORTS is not responsible for lost or stolen packages.
9. Contact Us
For any shipping-related questions, please contact:
YXH SPORTS
Email: yutangrong680611@gmail.com
WhatsApp: +86 136 2611 5181