Shipping Policy

Thank you for choosing YXH SPORTS. Below you will find our shipping methods, delivery times, and related policies.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

During peak seasons or promotional periods, processing may take slightly longer. We appreciate your patience.

2. Shipping Destinations & Delivery Times

We currently ship to the following regions:

Destination	Shipping Method	Estimated Delivery
United States	Standard Shipping	10–15 business days
Canada	Standard Shipping	10–15 business days
Australia	Standard Shipping	10–15 business days
Vietnam	Standard Shipping	7–12 business days
Malaysia	Standard Shipping	7–12 business days

Delivery times are estimates and may vary due to customs clearance, weather, or carrier delays.

If your country is not listed above, please contact us at yutangrong680611@gmail.com to check if we can arrange shipping to your location.

3. Shipping Costs

Free shipping is available for the destinations listed above, with taxes included.
No additional shipping fees will be charged at checkout for these regions.

For destinations not listed, shipping costs will be calculated based on weight, destination, and carrier rates.

4. Taxes & Duties

For the regions listed above, taxes are included in the product price and shipping is free. You will not be asked to pay additional customs duties or taxes upon delivery.

For other destinations, import duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

If you do not receive tracking information within 5 business days of placing your order, please contact us.

6. Shipping Delays

While we work hard to ensure timely delivery, we are not responsible for delays caused by:

Customs clearance procedures
Weather conditions
Carrier issues
Public holidays
Incorrect or incomplete shipping addresses provided by the customer

If your order is significantly delayed, please contact us and we will do our best to assist.

7. Incorrect Shipping Address

Please double-check your shipping address before completing your order. If you need to change your address after placing an order, contact us as soon as possible at yutangrong680611@gmail.com.

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply.

8. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, YXH SPORTS is not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the carrier directly and notify us so we can assist where possible.